Frequently asked questions

520 × 320 × 230 mm. One master silhouette, sized for three to four days. Cabin-compatible with most major airlines.

All three share the same Interior logic with Comporta Rose interior.

Taxes and shipping included. Always. The price you see is the price you pay.

Yes. Complimentary for First Fifty Circle members. Available to all others at checkout.

Each bag is crafted by a family-run atelier we work with directly — no intermediaries, no anonymous production lines. We visit, we know the hands that build them.

Canvas: wipe with a damp cloth. Waxed canvas: brush off dry, wipe with cold water only, re-wax once a year — it earns its patina. Leather: a quality leather balm twice a year. Keep it filled when stored. It is built to be used, not preserved.

Fourteen days, no questions asked. The bag must be unused and in its original packaging.

We repair it. Hardware, stitching, structure — covered. A LUSTRA bag is meant to outlast its first owner.

We ship within the EU at launch. Further destinations follow. Write to us if yours isn't listed yet — we find a way.